What are Captions?

Captions, also called subtitles, provide a visual alternative to audio information. The caption text is displayed below the video so you can see the video synchronized with the text.

Subtitles seen at the bottom of a video

Why Use Video Captions?

Captions provide an alternative to audio that helps all types of users, including

  • Deaf or hard of hearing
  • Learning disabilities
  • Visual or multi-modal learners
  • English language learners
  • Watching in noisy environment
  • Watching in quiet environment
  • Scrolling on social media
  • Deciphering unfamiliar accents

Need for Accuracy

Many video platforms provide automated captioning. Auto-captions are good for increasing the general usability of videos for many people, but they aren’t 100% accurate. For accommodation needs, captions must be accurate to be usable. Auto-captions will need to be edited manually for accommodation needs.

For example, in this snapshot of a Cheers episode, the captions are nonsensical: “I would have wanted to always Iraq was a cat fight police tell me if there was a cat fight.” Inaccurate captions can be worse than none at all.

Failed captions on video state "I would have wanted to always Iraq was a cat fight police tell me if there was a cat fight"

What Are Transcripts?

Transcripts provide an accurate text version of audio content, either for video or audio files. They’re usually a downloadable document, most commonly in Word format.

Video Transcripts

Transcripts are different from captions in that the text is not displayed in sync with the video. Since a transcript is viewed separately from the video file, it needs to include logical formatting (including headings) and to make sense on its own.

To provide an equitable experience of videos, synchronized captions are required; transcripts are not usually sufficient. However, there are cases where transcripts may be preferred or required, especially in an academic setting, so having both available is recommended.

Audio Transcripts

For audio-only files, a transcript is the only method of providing a text alternative. This can either be a downloadable document or text can be displayed alongside the audio file.

When audio files are embedded in another document, such as a PowerPoint file, a separate transcript is still needed.

Interactive Transcripts

Another type of transcript is now available through some video players. Platforms such as YouTube or Kaltura can turn captions into an interactive transcript, with text that displays alongside the video. The text is synchronized with the audio, and scrolls as the video plays.

Interactive transcripts are both searchable and clickable, meaning that you can find a specific point in a video and jump to it. In the screenshot, you can see an example of an interactive transcript displayed next to a video.

Interactive transcripts on righthand side of a YouTube Video

Why Use Transcripts?

Transcripts support many different learning strategies, such as:

  • Learning new vocabulary, 
  • Learning new language,
  • Note-taking,
  • Focusing,
  • Reviewing,
  • Searching for terms, and 
  • Going directly to a specific point in a video.

The following video demonstrates the benefits of interactive transcripts in particular.

When to Use Captions and Transcripts